Customer feedback
It is our constant endeavour to provide our customers with exceptional product selection and service levels. We are really proud of the feedback from our customers. Click on a heading to read relevant testimonials
Recent Feedback I General Gifts I Souvenirs I Museum I Metaphysical I Hospital I Bookstore I Jewellery I Wellness/Health/Beauty/Spa I Miscellaneous
Recent Feedback I General Gifts I Souvenirs I Museum I Metaphysical I Hospital I Bookstore I Jewellery I Wellness/Health/Beauty/Spa I Miscellaneous
-Recent Testimonials Green Bubble Gardens
As I'm ordering, I'm noticing other supplier's sites I have been granted access to and how Nature's Expression just wins hands down in terms of the products, cost, but most of all, as a relatively new buyer, I find it very informational. The info on your site is invaluable to a buyer. I can't tell anything about anybody else's stuff! They don't say anything!! Do we have to go to all the shows to get this info?? My God...tell your boss to keep up the good work. Invaluable info that makes it easy to buy and we feel great selling good stuff we can talk about with confidence. Without chasing information!Sunshine + Soul
Just a thumb's up for feedback
Susan
I received it and was definitely elated!! I just love everything I order from your company. Thank you so much for everything!Calling Corners
Heidi
Thanks so much! Everything was AWESOME! We were thrilled with everything! The hemimorphite was brilliant, we were so pumped to get it back in at the shop, and have it in such a great quality! All of the quality was excellent. :)Poetica Flower Studio
Sarah Coleman
Thank you so much for the email - the amethyst was unbelievable! A total treat to unwrap. We have already used up a bunch of the Himalayan salt as well - the order was great timing!Snowflake House Respite Foundation
Brianne
I am totally thrilled with the products I bought. I look forward to ordering more in the near future. My customers love the products.Evans Bros. Home Hardware Bldg. Centre
Shelly Wieringa
Your merchandise is always a guaranteed sale.Sharmakaya
Evelyn Evans
Your sales reps and admin staff are very courteous and helpful.Gypsy Lady Crystals
Linda Delorme
Very organized, staff KNOW what's in and out of stock, Kudos to the shipping dept. excellent packingPacific Silica Landscape Supplies
Meriana Budzyk
I cannot express enough what amazing service you guys have. The best of all my suppliers :-)Self Connection Books
Kelly
I have been a customer for a long time, but now will be one forever. Not only because of your products, but also because of this service {Retail Success Circle} and the help it has been! What wonderful, wonderful information. The merchandising section is exactly what I have been looking for. Thank you Nature's Expression!Freedomswind
~ Marla Simpson
You have amazing products! Great quality!Bodhi Tree Healing Centre
Cherie Bowman
Customer service is great!Island View Gifts
Dr.Tanya Gee
We have been very happy with the service....especially this year..the orders are coming out very quickly...this is most important..to get the orders promptly so we will have them available for our customersTrinity Natural Health Centre
Donna Wright
Very helpful and kind sale reps.Beaulieu Muse de la nature et des sciences
Natashia Guidi
We [receive] fantastic service and help from Margaux Lugand, she's really good for the personnal service, information, and following orders, promotion. (Hope you understand my english)Tea, Earth and Sky
Marie-Claude
Wonderful products... Service Excellence :) Margaux and Michele 'Rock my world'!!
Rhonda Piccott
-General Gifts Arizona Gift Gallery
I like that you are a Canadian Company and that you are an easy company to deal with. I am sure that anyone who has dealt with Nature's Expression knows that it is a very friendly and easy company to do business with. There are few companies around that care about their wholesale customers. Most just want to make the sale and really don't care if you are happy with the product or not. Nature's Expression has always made me feel like they care about whether or not I am happy with their product. I just wish there were more companies like yours.ArizonaReflections
I love the small business atmosphere and my sales representative is always very personal.Peaceful Arts
If I have any problem with the order, it is resolved easily.Bramble House
Excellent catalog - many places now offer online shopping, but it is easier to go through a catalog and yours is a good one! Thanks for that!Beauty Beyond
Unique products - everyone says their products are unique, but Nature's Expression truly is, so that's a bonus.
Excellent customer service - everyone is always helpful and there's never a problem, even if there's a problem.
Staff are very friendly, accessible, and easy to deal with.
Brilliant price points - love the pricing a lot!
Reliable quality - we always know we'll get quality for our dollar and that is rare these days.
I am very satisfied with the service and kindness of the owner and employees. It was a very pleasant experience to deal with Nature's Expressions and will be ordering again in the future. I am satisfied with product choices and the promotional/information emails...even though I have not been able to order for a while, I always know what's new at Nature's Expression.Gopher Island Bizarre, Gifts & Jewellery
My orders have always been filled promptly and complete - no back orders. Product to off-set high shipping costs is a great bonus.Because I Said So
Nature's Expression staff always supplies quick response to requests, prompt shipping.Parkway Cottage Resort & Trading Post
We're happy with delivery, products and price of items. Sales reps are kind and know a lot about products.JM Direct
We have been very satisfied with the quality of the products we have been receiving.Figments Fine Canadian Crafts
Prompt friendly service. There has always been good follow-up with any shipping problems, and (Nature's Expression is) good at keeping me informed about new products.Mermaid's Garden Gifts
I like the variety of choices that work for my store and also the speed of order filling.Valleyview Visitor Information Centre and Gift Shop
You are an asset to our business.
-Souvenirs The Sparrowhawk Group
Nature's Expression is one of our top five suppliers and we have seen consistent amount of sales of their products over the past few years. Excellent range of products, and products have strong turnover rate. Sales staff are knowledgeable about products and our account and make good recommendations on product mix.Galt Museum and Archives
I like the low-cost collector rock/fossil specimens. These are especially good for children and school groups to purchase as they are within the budget amount that they have brought with them. I also like that I am able to find Canadian themed products and souvenirs through Nature's Expression.Country Squire Gift Shop
If I have questions there is always someone I can call. The staff is knowledgeable and courteous and a pleasure to work with. I would certainly recommend your company to others.Cavendish Figurines Ltd.
The quantity of products available and your prices are reasonable - even with shipping to the East Coast.
-Museum The Beadhive Museum
All the staff we have talked to at the Alberta Gift Show have been very knowledgeable about their products. Our rep is very good to work with. If I have any problems, Shay looks after them right away. Natures Expression stands behind their product and deals with defective items quickly and fairly. The products are good quality and so it increases the reputation of our store. Whenever I call, whoever answers the phone is always very friendly and helpful.Johnson GEO Center
I have been working with Nature's Expression for almost ten years now. They have always provided excellent customer service and went above and beyond to ensure that we as a retailer have the most up to date list of new products. They have always offered great new ideas for new merchandise and branding.Rossland Historical Museum
We have always received quick delivery with no damage. Any returns are processed immediately and we have always been treated very courteously.
-Metaphysical Celestial Awakenings
We love everything you have and we're very proud to sell your products in our store. Before [Nature's Expression] came along, we were dealing with another similar company, but neither the service or products were half as good as yours.Sharmakaya
Sharmakaya is an energetic uplifting wellness center that has an integrated boutique specialized in crystals. I have had the pleasure of visiting the warehouse a few times and I was delighted with the kindness and availability of your staff.P.J. Projects Ltd
From Sharmakaya's perspective, most of our customers are amazed at the beauty and quality of our stones. Crystals are also used by myself for massage therapy and crystal healing sessions. Nature's Expression's quality of stone and more importantly the quality of their sales staff and services is greatly appreciated and acknowledged by myself and my clients. Thanks for the extra touch of human kindness and respect to mother earth.
I have always found the staff informed, patient, and courteous and willing to assist.Angels & Avalon
I was very thankful that your company has been able to work with me with my terms through this more challenging economic times.Earthly Elements and Gems
Good prices, great customer service, and a wide range of products.
-Hospital Providence Health Care
We found Nature's Expression at the Vancouver Gift Show several years ago and are very glad we did we had no idea that rocks would be such a popular item in our gift shops. Visitors buy them as a small gift for a male patient or to add to a card. Staff buy them as gifts for each other or to keep on their desk. Patients trying not to smoke buy the thumb stones to keep their hands busy. The angel stones give comfort to those that are worried. We sell heart stones, inspiration stones, Kanji stones, garden stones. This past Christmas we added bookends, as possible gifts for men (a hard category for us to stock), sold them all and took the risky step of purchasing a very large, 70 pound, amethyst cathedral that sold in one day for $350.00.
We find Nature's Expression very easy to work with, as a hospital they were happy to give us net 30 days and are sensitive to our lack of space and scent limitations as well as our very small first orders while we found out if this item would work for us.
We sell the majority of the products in our downtown Vancouver Hospital, St. Paul's, but also sell the angel stones and inspiration stones at our residential care facilities.
-Bookstore Aware House Books
Products [from Nature's Expression] are excellent for my business's large selection. On top of that, our sales rep is also extremely friendly and helpful.
-Jewellery Sarah Lynn Kennedy
I'm very happy with Nature's Expression. I know I can get what I'm looking for 99% of the time and that it will be great quality at a fair price.
-Wellness / Health / Beauty / Spa Nature's Path Wellness Centre
Customer service is excellent. Products are excellent quality. From time to time my orders are few as my business is mostly directed towards services, however, Shay never gives up on me! I appreciate the emails and reminders!!! I will order soon!Swan Valley Self Care Centre Ltd.
Nature's Expression provides excellent customer service - something that is rare these days!Avon Boutique
Really appreciate how quickly someone gets back to me when I have a question about a product.Face First Reflexology
I am most impressed with the personal service I always receive. For example, at the only trade show in Edmonton I attended, the staff at your booth treated me so attentively yet friendly, didn't seem to matter how big my company was.Wellspring Health
Nature's Expression is a one stop shopping place for me and my staff. We go through supplier catalogues, make a wish list, and then come to you and find everything - at a reasonable cost too!The Divine Mine
We have been carrying many products of Nature's Expression for about 5 years now. The service over the years has been fabulous; Shay has always taken great care of us and always makes excellent product suggestions that go over very well with our customers. The products arrive at our store nicely packaged, we rarely receive damaged products (and if anything is damaged the claim is very quickly taken care of) and the invoices are easy to read and understand so it makes receiving an order a breeze. If you are considering carrying Nature's Expressions in your store I can safely say you won't be disappointed!Alder Natural Food
Nature's Expression has reasonable prices, good support and follow up. I am extremely satisfied.Lotus & Sage Gifts
Orders are filled promptly and accurately. Everyone that I've had contact with is very helpful.
-Miscellaneous Home Hearth & Cottage
The customer service has always been top quality. Whether contact has been initiated by myself or Nature's Expression, the information provided has always been precise and helpful without being overly assertive in nature. The products offered by the company are top quality with a reasonable price point.Home Hardware Building Centre
The customer service is great. The ladies on the phone are always very pleasant and understanding when I have questions or concerns. Thank you :)The Campbell's Orchard
Everything was shipped promptly and packaged well. All of the products have been received well by our customers.Under the TeaCup
This was my first experience with Nature's Expression and everything went so smoothly. I am very happy with the service that I received, I will definitely be ordering again soon! I am amazed at the quality of the Gemstones I ordered - they are by far the best that I have found. When I received my order I was thrilled. The customer service I have received, and continue to receive has been superb! I look forward to doing business again and ordering more stones - thank you!