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General Gift-type business
“I like that you are a Canadian Company and that you are an easy company to deal with. I am sincere when I say that I love that you are a Canadian company. I like to deal with Canadian companies whenever I can. I am sure that anyone who has dealt with Nature's Expression knows that it is a very friendly and easy company to do business with. There are too few companies around that care about their wholesale customers. Most just want to make the sale and really don't care if you are happy with the product or not. Nature's Expression has always made me feel like they care about whether or not I am happy with their product. I just wish there were more companies like yours.”
- Arizona Gift Gallery
“I love the small business atmosphere and my sales representative is always very personal.”
- Reflections
“If I have any problem with the order, it is resolved easily.”
- Peaceful Arts
- “Excellent catalogue - many places now offer online shopping, but it is easier to go through a catalogue and yours is a good one! Thanks for that!
- Unique products - everyone says their products are unique, but Nature's Expression truly is, so that's a bonus.
- Excellent customer service - everyone is always helpful and there's never a problem, even if there's a problem. Staff are very friendly, accessible, and easy to deal with.
- Brilliant price points = love the pricing a lot!
- Reliable quality = we always know we'll get quality for our dollar and that is rare these days.”
- Bramble House
“I am very satisfied with the service and kindness of the owner and employees. It was a very pleasant experience to deal with Natures Expressions and will be ordering again in the near future.”
- Beauty Beyond
“My orders have always been filled promptly and complete - no backorders. Product to off-set high shipping costs is a great bonus.”
- Gopher Island Bizarre, Gifts & Jewellery
“Nature’s Expression staff always supplies quick response to requests, prompt shipping.”
- Because I Said So
“We’re happy with delivery, products and price of items. Sales reps are kind and know a lot about products.”
- Parkway Cottage Resort & Trading Post
“We have been very satisfied with the quality of the products we have been receiving”
- JM Direct
“Prompt friendly service. There has always been good follow-up with any shipping problems, and [Nature’s Expression is] good at keeping me informed about new products.”
- Figments Fine Canadian Crafts
“I am very satisfied with product choices and the promotional/information emails ... even though I have not been able to order for a while, I always know what’s new at Nature's Expression.”
- Beauty Beyond
“I like the variety of choices that work for my store and also the speed of order filling.”
- Mermaid’s Garden Gifts
“You are an asset to our business.”
- Valleyview Visitor Information Centre and Gift Shop
Souvenir-type business
“Nature's Expression is one of our top five suppliers and we have seen consistent amount of sales of their products over the past few years. Excellent range of products, and products have strong turnover rate. Sales staff are knowledgeable about products and our account and make good recommendations on product mix.”
- The Sparrowhawk Group
“I like the low-cost collector rock/fossil specimens. These are especially good for children and school groups to purchase as they are within the budget amount that they have brought with them. I also like that I am able to find Canadian themed products and souvenirs through Nature’s Expression.”
- Galt Museum and Archives
“If I have questions there is always someone I can call. The staff is knowledgeable and courteous and a pleasure to work with. I would certainly recommend your company to others.”
- Country Squire Gift Shop
“The quantity of products available and your prices are reasonable - even with shipping to the East Coast.”
- Cavendish Figurines Ltd.
Science/Hobby/Educational Toys-type business
“All the staff we have talked to at the Alberta Gift Show have been very knowledgeable about their products. Our rep is very good to work with. If I have any problems, Shay looks after them right away. Natures Expression stands behind their product and deals with defective items quickly and fairly. The products are good quality and so it increases the reputation of our store. Whenever I call, whoever answers the phone is always very friendly and helpful.”
- The Beadhive
Museum-type business
"I have been working with Nature’s Expression for almost ten years now. They have always provided excellent customer service and went above and beyond to ensure that we as a retailer have the most up to date list of new products. They have always offered great new ideas for new merchandise and branding."
Johnson GEO CENTER
“We have always received quick delivery with no damage. Any returns are processed immediately and we have always been treated very courteously.”
- Rossland Historical Museum
Metaphysical-type business
“We love everything you have and we’re very proud to sell your products in our store. Before [Nature’s Expression] came along, we were dealing with another similar company, but neither the service or products were half as good as yours.”
Celestial Awakenings
“Sharmakaya is an energetic uplifting wellness center that has an integrated boutique specialized in crystals. The sales contact person I deal with is Christine Seigneuret. Her professionalism and expertise has proven beneficial to Sharmakaya’s success. I have had the pleasure of visiting the warehouse a few times and I was delighted with the kindness and availability of your staff. I have relied quite a few times on Christine’s awareness of Sharmakaya’s needs and have been very well served with the choice of crystals sent to me.
From Sharmakaya’s perspective, most of our customers are amazed at the beauty and quality of our stones. Crystals are also used by myself for massage therapy and crystal healing sessions. Nature’s Expression’s quality of stone and more importantly the quality of Christine Seigneuret services is greatly appreciated and acknowledged by myself and my clients. Thanks for the extra touch of human kindness and respect to mother earth.”
Sharmakaya
“I have always found the staff informed, patient, and courteous and willing to assist”
- P. J. Projects Ltd.
“I was very thankful that your company has been able to work with me with my terms through this more challenging economic times.”
- Angels & Avalon
“Good prices, great customer service, and a wide range of products.”
- Earthly Elements and Gems
Hospital-type business
“We found Nature’s Expression at the Vancouver Gift Show several years ago and are very glad we did – we had no idea that rocks would be such a popular item in our gift shops.
Visitors buy them as a small gift for a male patient or to add to a card. Staff buy them as gifts for each other or to keep on their desk. Patients trying not to smoke buy the thumb stones to keep their hands busy. The angel stones give comfort to those that are worried. We sell heart stones, inspiration stones, Kanji stones, garden stones. This past Christmas we added bookends, as possible gifts for men (a hard category for us to stock), sold them all and took the risky step of purchasing a very large, 70 pound, amethyst cathedral that sold in one day for $350.00
We find Nature’s Expression very easy to work with, as a hospital they were happy to give us net 30 days and are sensitive to our lack of space and scent limitations as well as our very small first orders while we found out if this item would work for us.
We sell the majority of the products in our downtown Vancouver Hospital, St. Paul’s, but also sell the angel stones and inspiration stones at our residential care facilities.”
Providence Health Care
Wellness/Health/Beauty/Spa-type business
“Customer service is excellent. Products are excellent quality. From time to time my orders are few as my business is mostly directed towards services, however, Shay never gives up on me! I appreciate the emails and reminders!!! I will order soon!”
- Nature’s Path Wellness Centre
“Nature's Expression provides excellent customer service -- something that is rare these days!”
- Swan Valley Self Care Centre Ltd.
“Really appreciate how quickly someone gets back to me when I have a question about a product.”
- Avon Boutique
“I am most impressed with the personal service I always receive. For example, at the only trade show in Edmonton I attended, the staff at your booth treated me so attentively yet friendly, didn't seem to matter how big my company was.”
- Face First Reflexology
“Nature’s Expression is a one stop shopping place for me and my staff. We go through supplier catalogues, make a wish list, and then come to you and find everything - at a reasonable cost too!”
- Wellspring Health
“We have been carrying many products of Nature’s Expression for about 5 years now. The service over the years has been fabulous; Shay has always taken great care of us and always makes excellent product suggestions that go over very well with our customers. The products arrive at our store nicely packaged, we rarely receive damaged products (and if anything is damaged the claim is very quickly taken care of) and the invoices are easy to read and understand so it makes receiving an order a breeze. If you are considering carrying Nature’s Expressions in your store I can safely say you won’t be disappointed!”
The Divine Mine
“Nature’s Expression has reasonable prices, good support and follow up. I am extremely satisfied.”
- Alder Natural Food
“Orders are filled promptly and accurately. Everyone that I've had contact with is very helpful”
- Lotus & Sage Gifts
Bookstore
“Products [from Nature’s Expression] are excellent for my business’ large selection. On top of that, our sales rep is also extremely friendly and helpful.”
- Aware House Books
Misc. business - Corporate Gift Baskets
“The company's customer service has always been top quality. Whether contact has been initiated by myself or Nature's Expression, the information provided has always been precise and helpful without being overly assertive in nature. The products offered by the company are top quality with a reasonable price point.”
- Home Hearth & Cottage
Misc. business - Hardware Shop
“The customer service is great. The ladies on the phone are always very pleasant and understanding when I have questions or concerns. Thank you :)”
- Home Hardware Building Centre
Misc. business - Apple Orchard
“Everything was shipped promptly and packaged well. All of the products have been received well by our customers.”
- The Campbell's Orchard
Misc. business - Jewellery
“I'm very happy with Nature's Expression. I know I can get what I'm looking for 99% of the time and that it will be great quality at a fair price.”
- Sarah Lynn Kennedy
Misc. business - Tearoom
“This was my first experience with Nature's Expression and everything went so smoothly. I am very happy with the service that I received, I will definitely be ordering again soon! I am amazed at the quality of the Gemstones I ordered - they are by far the best that I have found. When I received my order I was thrilled. The customer service I have received, and continue to receive has been superb! I look forward to doing business again and ordering more stones - thank you!”
- Under the TeaCup
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